Async review queues built for volume, ID and address verification, GP-letter generation and escalation paths that leave no ambiguity, made for prescribing-led services.
Cases reach the clinician ready to decide, and the urgent ones surface before the rest.
When a clinician works through 80 cases a day, every second lost to context-switching is a regulatory risk. Clineso is built around the review screen, and everything else exists to feed it clean, complete cases.
Status, owner and next action are visible at every step, to the patient, the admin and the clinician alike.
ID, address and clinical questionnaire are complete before a case enters the queue. Incomplete cases never reach a clinician.
The queue is sorted by clinical priority, SLA window and clinician specialty, and urgent flags surface to the top automatically.
A ready case loads with full context. Signed approval, decline-with-reason, or more-info-required is handled in one decision panel.
A signed prescription is routed to fulfilment, and its dispatched status is visible to the patient and the admin.
A notification letter to the patient's NHS GP is generated where consent has been given, and queued for clinician sign-off.
Escalation routes, whether to a senior clinician, to in-person review or to refusal, sit in one place, each with its own audit trail.
Specific to online prescribing teams, configured into the workflow above rather than pinned on as an afterthought.
The decision panel records the clinical reasoning, the evidence reviewed and the prescribed product in one signed record, designed against GPhC prescribing standards, not certified by them.
Every case routed to senior review or refused has its escalation captured in the audit log, not buried in inbox threads.
Document verification status is visible on the review screen, and cases without verified ID cannot enter the queue.
Decisions completed in under 30 seconds are flagged in the audit log so internal QA can sample them.
Pulled from the twelve workflow modules. Each one composes into the same audit trail.
Ready cases, priority-sorted, with full clinical context.
A per-case checklist that prompts the patient automatically for whatever is missing.
Signed prescription records and dispatch routing.
Auto-generated from approved decisions where consent has been given.
Exception-led ops, surfacing what is escalated, overdue or flagged.
Append-only, per-decision, exportable for QA sampling.
BMI verification, GP-notification consent, recurring prescriptions and follow-up reviews, configured for the way weight-management clinics actually work.
Read the workflowPre-consult intake, consultation notes, post-consultation prescribing and a complete patient-record export, without stitching four tools together.
Read the workflowA pharmacist-prescriber review screen, dispense and dispatch tracking, and record-keeping designed against GPhC standards, with exports ready for inspection.
Read the workflowStart a practice and set up the intake, review and prescribing steps for online prescribing teamsyourself, or ask us to walk you through it first.
