Use case · 02

Appointment-led private GP, with a workflow that survives the inspection.

Pre-consult intake, consultation notes, post-consultation prescribing and a complete patient-record export, without stitching four tools together.

Intake lands before the consult, and the signed notes are ready the same evening, not the next morning.

For a private GP, the consultation itself is the easy part. The work that bookends it, the intake beforehand and the signed notes and record afterwards, is where things slip. Clineso holds both against the same appointment.

01 · End-to-end workflow

From first contact to follow-up.

Status, owner and next action are visible at every step, to the patient, the admin and the clinician alike.

01

Booking and pre-consult intake

The patient books, and the structured questionnaire and document upload happen before the consult rather than during it.

02

Video or in-person consult

The clinician opens the case with the full intake in view, so consult time stays on clinical work, not data entry.

03

Notes and decision signed

Same-session notes are signed with a GMC reference and a timestamp, with no overnight backlog.

04

Prescription and GP letter

Where indicated, a signed prescription is routed to the nominated pharmacy and a GP letter is generated for the patient's own GP.

05

Follow-up and record export

A recall is scheduled where clinically appropriate, and the patient can request a complete record export at any time.

02 · Regulatory considerations

The clauses your inspector reads first.

Specific to private gp services, configured into the workflow above rather than pinned on as an afterthought.

Record-keeping for CQC inspection format

Notes, prescriptions and consents sit in the patient record in the format CQC inspections look for, designed against CQC expectations, not certified by them.

Same-session signing

Clinician decisions are signed in-session, not retro-fitted, and the audit log captures this explicitly.

GP-letter handoff

Letters routed to the patient's NHS GP follow the standard format and are recorded against the consultation that generated them.

SAR-ready export

A full record export to PDF on demand, including consents, intake, notes and correspondence.

03 · Modules that matter most

The Clineso surfaces this workflow uses.

Pulled from the twelve workflow modules. Each one composes into the same audit trail.

Patient portal

Booking, pre-consult intake, post-consult notes and prescription status on one screen.

Clinician review queue

Booked cases with intake complete, so context is loaded before the call.

Prescription workflow

Signed, timestamped prescription records, routed to the nominated pharmacy.

GP letters & invoices

Generated from the signed consultation and queued for clinician sign-off.

Audit logs

Per-patient append-only log, SAR-ready.

Configured for private gp services

See the workflow on your data.

Start a practice and set up the intake, review and prescribing steps for private gp servicesyourself, or ask us to walk you through it first.